Terms & Conditions

Last Updated: 15 January 2025

These Terms and Conditions ("Terms") govern your use of the SfilaPoste website located at https://sfilaposte.pro and the rental and purchase of audio and video equipment from SfilaPoste ("we," "us," or "our").

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Company Information

2. Definitions

• "Equipment" refers to all audio and video equipment, accessories, and related items available for rental or purchase
• "Customer" or "you" refers to any individual or entity using our services
• "Rental Period" means the agreed period during which Equipment is rented to the Customer
• "Services" refers to equipment rental, sales, technical support, and related services
• "Website" refers to https://sfilaposte.pro

3. Use of Website

3.1 Eligibility

You must be at least 18 years of age to use our services. By using this website, you represent and warrant that you meet this age requirement.

3.2 Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorised use

3.3 Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful or malicious code
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Interfere with website functionality
• Attempt unauthorised access to our systems

4. Equipment Rental Terms

4.1 Rental Bookings

All rental bookings are subject to equipment availability. We reserve the right to refuse any booking at our discretion. Bookings are confirmed only upon receipt of full payment and signed rental agreement.

4.2 Rental Periods

Rental periods are calculated in 24-hour increments starting from the agreed collection time. Equipment must be returned by the agreed return date and time. Late returns may incur additional charges as specified in your rental agreement.

4.3 Collection and Delivery

Equipment may be collected from our premises or delivered to your specified location for an additional fee. Delivery times are estimates and not guaranteed. You must inspect all Equipment upon receipt and report any issues immediately.

4.4 Customer Responsibilities

As a renter, you agree to:

• Use Equipment only for lawful purposes and as intended
• Operate Equipment in accordance with provided instructions
• Maintain Equipment in good condition during the Rental Period
• Store Equipment securely when not in use
• Not modify, repair, or alter Equipment without written permission
• Not sublease or lend Equipment to third parties
• Return Equipment in the same condition as received (normal wear excepted)
• Ensure Equipment is adequately insured if required by your rental agreement

4.5 Damage and Loss

You are liable for any damage, loss, or theft of Equipment during the Rental Period. You will be charged the full replacement cost for lost or stolen items, and repair costs for damaged Equipment. We recommend obtaining adequate insurance coverage.

4.6 Inspection and Testing

All Equipment is tested before rental. You must inspect and test Equipment immediately upon receipt. Failure to report defects within 24 hours of collection/delivery constitutes acceptance of Equipment in good working order.

4.7 Cancellations and Modifications

Cancellation and modification policies are specified in individual rental agreements. Cancellations made less than 48 hours before the rental start time may incur cancellation fees.

5. Equipment Purchase Terms

5.1 Product Information

We strive to ensure all product descriptions, specifications, and images are accurate. However, we do not warrant that product information is error-free. If Equipment does not match its description, your remedy is as set out in our Refund Policy.

5.2 Pricing

All prices are stated in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice, but changes will not affect orders already confirmed.

5.3 Payment

Payment must be made in full before Equipment is dispatched. We accept payments via credit/debit card and other methods as displayed on our website. All transactions are processed securely through authorised payment processors.

5.4 Title and Risk

Title and risk in purchased Equipment pass to you upon delivery. You are responsible for insuring Equipment from that point.

6. Payment Terms

6.1 Payment Methods

We accept payment by credit card, debit card, bank transfer, and other methods as specified at checkout. Payment must be received in full before Equipment rental begins or purchase orders are processed.

6.2 Security Deposits

For equipment rentals, we may require a security deposit. Deposits are refundable upon return of Equipment in satisfactory condition. Deductions may be made for damage, loss, late return, or cleaning fees.

6.3 Late Payment

Late payments may incur interest charges at a rate of 4% above the Bank of England base rate. We reserve the right to suspend services for accounts with overdue payments.

6.4 Taxes

All prices include applicable Value Added Tax (VAT) unless otherwise stated. You are responsible for any additional taxes or duties applicable to your jurisdiction.

7. Delivery and Returns

7.1 Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control. Risk passes to you upon delivery.

7.2 Failed Deliveries

If delivery fails due to incorrect address information you provided or your unavailability, re-delivery charges may apply.

7.3 Returns

Return policies for purchased Equipment are detailed in our Refund Policy. Rental Equipment must be returned by the agreed date and time in the condition received.

8. Warranty and Liability

8.1 Equipment Warranty

We warrant that rental Equipment will be in good working order at the commencement of the Rental Period. Purchased Equipment is subject to manufacturer warranties where applicable. We provide no additional warranties beyond those expressly stated.

8.2 Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the fees paid by you for the specific service giving rise to the claim
• We are not liable for Equipment malfunction, compatibility issues, or user error
• We are not liable for losses arising from your failure to properly use or maintain Equipment

8.3 Exclusions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any matter for which it would be illegal to exclude or limit liability

8.4 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms, misuse of Equipment, or violation of applicable laws.

9. Intellectual Property

9.1 Website Content

All content on our website, including text, graphics, logos, images, and software, is our property or our licensors' property and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our written permission.

9.3 Trademarks

SfilaPoste and our logo are trademarks. You may not use our trademarks without prior written consent.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

11. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labour disputes, governmental actions, pandemics, or technical failures.

12. Termination

We reserve the right to terminate or suspend your access to our website and services immediately, without notice, for:

• Breach of these Terms
• Fraudulent or illegal activities
• Non-payment of fees
• Behaviour that harms our business or reputation

Upon termination, you must immediately return all rented Equipment and cease using our services.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13.2 Informal Resolution

We encourage customers to contact us first to resolve any disputes informally. Most concerns can be resolved quickly through direct communication.

13.3 Alternative Dispute Resolution

If informal resolution is unsuccessful, you may refer the matter to an alternative dispute resolution service. We are committed to working with accredited ADR providers to resolve disputes fairly.

14. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. If you are a consumer, you have legal rights in relation to services not carried out with reasonable skill and care, or goods that are faulty or not as described.

15. Amendments to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SfilaPoste regarding use of our services and supersede all prior agreements and understandings.

18. Contact Information

If you have questions about these Terms, please contact us: